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Laughing Lama Hotels / Resorts / Homestays
Laughing Lama Hotels / Resorts / Homestays is a dedicated hotel operator company based in the Kingdom of Bhutan, specializing in acquiring hotels through leases, management contracts, and other mutually beneficial arrangements. Our mission is to create a positive synergy between hotel owners and operators, ensuring optimal performance and guest satisfaction.
Get to Know Us
Laughing Lama Hotels / Resorts / Homestays is a dedicated team of professionals committed to delivering excellence in hotel management. We focus on comprehensive operations, property care, and transparent collaboration with hotel owners. By ensuring high service standards, enhancing property value, and aligning with owners’ goals, we strive to create a thriving hospitality environment in Bhutan where guests and owners alike can prosper.
Mission
“To elevate Bhutan’s hospitality landscape by managing three and four-star hotels with a commitment to exceptional service, cultural authenticity, and sustainable practices, fostering unforgettable experiences for every guest.”
Vision
“To be the leading hospitality management company in Bhutan, recognized for our dedication to enhancing guest satisfaction and promoting local culture, while upholding the principles of “Gross National Happiness.”
Value
At Laughing Lama Hotels / Resorts / Homestays, we embrace the rich cultural heritage of Bhutan and strive to embody the principles of Gross National Happiness in all our operations. We believe that a strong company culture is the cornerstone of exceptional service. Our team is committed to providing warm and welcoming service that reflects the kindness and hospitality of our people. Our culture is built upon the values of authentic Bhutanese hospitality, excellence in service, and the principles of Gross National Happiness. We invest in the growth and development of our employees, nurturing their skills and fostering a sense of belonging. We celebrate Bhutanese traditions, weaving them into our guest experiences to create authentic connections. Together, we aim to create a positive impact on our guests, our team, and the communities we serve.
Here are the most prominent elements of our company culture to name a few :
We embody the warmth and generosity of Bhutanese culture in every interaction, ensuring our guests feel truly welcomed.
We integrate the four pillars of Gross National Happiness – sustainable development, cultural preservation, environmental conservation, and good governance – into our daily operations and long-term strategies.
As lease operators, we strive for excellence in every aspect of hotel management, from guest services to property maintenance.
We actively showcase and preserve Bhutanese culture through our services, decor, and guest experiences.
Our guests’ satisfaction and comfort are at the heart of everything we do, ensuring memorable stays that reflect true Bhutanese hospitality.
We uphold the highest standards of integrity in our dealings with hotel owners, guests, and each other.
We promote a healthy work-life balance, recognizing its importance in the overall well-being of our team.
We encourage ongoing professional development, blending modern hospitality practices with traditional Bhutanese values.
We prioritize the physical and mental well-being of our staff, offering programs that align with the principles of Gross National Happiness.
Through our shared values and commitment to excellence, we work together and strive to become the leading hospitality management company in Bhutan, offering authentic experiences that resonate with the spirit of the Kingdom and contribute to the happiness of all stakeholders.
Hotel Laughing Lama Dewaling
Phuentsholing, Bhutan
Nestled in the vibrant town of Phuentsholing, Bhutan, Hotel Laughing Lama Dewaling is more than just a hotel—it’s a celebration of Bhutanese culture, modern luxury, and a powerful mission of women’s empowerment.
Connect with us
Your voice matters to us. Contact us for inquiries, support, or just to share your thoughts—we’re here to make meaningful connections.